Meningkatkan kemampuan berkomunikasi para auditor internal dalam pelaksanaan tugas sehari-hari.
Class format: Lecture, small and/or large group discussions, case studies, practical exercises, facilitator presentations, self-assessments, in-class writing, and feedback from the facilitator
Pelatihan untuk Anda:
- Auditor Internal atau Satuan Pengendalian Internal yang ingin memiliki pengetahuan yang lengkap mengenai teknik audit modern dan bagaimana pengelolaan departemen audit internal.
- Staf profesional lain yang ingin memiliki pengetahuan mendasar tentang teknik dan prosedur serta pengelolaan departemen audit
Pelatihan ini bertujuan untuk:
- Maximize your audit team performance by understanding human behavior and focusing on the needs of the individual and the team.
- Improve your ability to communicate with the audit team and your customers.
- Strengthen your techniques for managing the performance of the audit team.
Pokok-Pokok Pembahasan:
- RELATIONSHIP MANAGEMENT:
- Building productive relationships with others,
- Techniques for influencing others,
- Conflict management concepts,
- Techniques for building rapport with different personalities,
- The various styles of conflict management and their applications in the work place
- COMMUNICATION TECHNIQUES:
- Effective listening skills,
- The concepts and importance of communication,
- Preferred communication channels, methods, and styles;
- Verbalizing expectations in a clear manner,
- Breaking down barriers to create effective communications
- DECISION MAKING, DELEGATION, AND PROBLEM SOLVING:
- Decision making elements,
- Making decisions with confidence,
- Delegation principles, Proven
- problem-solving approaches,
- Common pitfalls in effective decision making
Related Topics:
Informasi & Registrasi:
- Untuk keterangan selengkapnya (termasuk biaya dan jadwal pelaksanaan) silahkan dilihat di <Communication Skills for Internal Auditor> atau LPAI-108AI2.Pdf.
- Untuk pendaftaran silahkan download Registration Information dan kirim kembali via email atau fax setelah diisi dengan lengkap.
- Bila Anda membutuhkan inhouse training silahkan download Inhouse Training Request Form
- Anda juga dapat menghubungi langsung penyelenggaranya – LPAI Indonesia – setiap hari kerja melalui Tel: 021-5289-2279, 021-3696-1995 Fax: 021-5207195 atau Email: LPAI.Indonesia<at>gmail.com