IT Problem Management

The purpose of IT Problem Analysis and Management course is to deliver competency and assures that participants have gained knowledge of the terminology, structure and basic concepts of IT Problem Analysis and Management and Incident Management which encompasses processes and has comprehended the processes of Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis

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IT Asset Management

The IT Asset Management course is  designed specifically for the executives in the organization and for  those who have asset  management responsibilities. This course teaches the participants the methods in identifying all aspects as related to IT assets management, further and takes appropriate countermeasures to prevent and mitigate failure risks for an organization. *This course

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